Our tireless journey through the ASWB exam content outline continues here: Client/client system contracting and goal-setting techniques.

Goal-setting is an integral part of contracting and involves identifying desired outcomes in collaboration with the client. Effective goal-setting aligns with the client’s strengths, values, and circumstances.

Steps in Goal-Setting

  1. Assessment:
    • Identify the client’s needs, challenges, and strengths.
    • Prioritize problems based on urgency and feasibility.
  2. Goal Formulation:
    • Develop goals that are client-driven and reflect their aspirations.
    • Ensure goals are SMART:
      • Specific: Clear and well-defined.
      • Measurable: Progress can be tracked.
      • Achievable: Realistic given resources and constraints.
      • Relevant: Aligned with the client’s priorities and values.
      • Time-bound: Includes a target date for completion.
  3. Action Planning:
    • Break goals into smaller, manageable tasks.
    • Assign responsibilities to the client, the social worker, or others involved.
  4. Implementation:
    • Monitor progress through regular sessions.
    • Address barriers and adjust tasks as needed.
  5. Evaluation:
    • Review progress toward goals using agreed-upon criteria.
    • Celebrate successes and identify areas for continued focus.

Techniques for Effective Goal-Setting

  • Motivational Interviewing (MI):
    • Helps clients articulate their desires and build intrinsic motivation.
  • Strengths-Based Approach:
    • Focuses on leveraging the client’s existing resources and abilities.
  • Scaling Questions:
    • Encourages clients to rate their progress or confidence, helping set priorities.
  • Solution-Focused Brief Therapy (SFBT):
    • Uses future-focused, goal-oriented conversations to highlight solutions.
  • Contract Visualization:
    • Creating visual aids (e.g., timelines, charts) to clarify and track goals.

Addressing Challenges in Goal-Setting

  • Ambivalence or Resistance:
    • Use MI techniques to explore and resolve mixed feelings.
  • Overwhelmed Clients:
    • Break goals into smaller, achievable steps.
  • Unrealistic Expectations:
    • Reframe goals in ways that balance hope with practical constraints.

Contracting and Goal-Setting in Client Systems

For client systems (families, groups, communities), contracting and goal-setting involve additional complexities:

  • Group Goals:
    • Balancing individual and collective needs.
    • Building consensus among group members.
  • System Roles:
    • Clarifying each member’s role and contribution to shared goals.
  • Communication:
    • Establishing open, transparent channels for discussion and feedback.

Ethical Considerations

  • Ensure the client fully understands the contract and its implications (informed consent).
  • Maintain transparency about the social worker’s role, boundaries, and limitations.
  • Regularly revisit and update contracts as circumstances or priorities change.
  • Avoid imposing goals or tasks that reflect the social worker’s values rather than the client’s.

Case Examples

Example: Individual Contracting

  • Scenario: A client struggling with unemployment seeks help finding a job.
  • Contract:
    • Purpose: Improve job readiness and employment prospects.
    • Goal: Secure a part-time job within three months.
    • Tasks:
      • Client attends a resume workshop.
      • Social worker provides job search resources.
      • Client applies to three jobs weekly.
    • Evaluation: Weekly progress check-ins to review applications and responses.

Example: Family Contracting

  • Scenario: A family seeks help managing conflicts related to caregiving for an aging parent.
  • Contract:
    • Purpose: Reduce family conflict and establish a caregiving plan.
    • Goals:
      • Improve communication among family members.
      • Develop a shared caregiving schedule within one month.
    • Tasks:
      • Each member attends a family mediation session.
      • Create a list of caregiving tasks and assign roles collaboratively.
    • Evaluation: Review progress and satisfaction at monthly family meetings.

Example: Community Goal-Setting

  • Scenario: A social worker facilitates a neighborhood initiative to address food insecurity.
  • Contract:
    • Purpose: Increase access to affordable, nutritious food.
    • Goals:
      • Launch a community garden within six months.
      • Establish a weekly food pantry by the end of the year.
    • Tasks:
      • Social worker assists with grant applications.
      • Community members form committees to handle logistics.
    • Evaluation: Monitor participation rates and food distribution metrics.

On the Exam

How might this material look on the ASWB exam? Something like this:

During the initial assessment, a client expresses a desire to improve family relationships but is hesitant to involve family members in therapy sessions. How should the social worker proceed with goal-setting?

A. Insist on family involvement as it's essential for improving relationships.

B. Refer the client to a different therapist who specializes in family therapy.

C. Respect the client's preferences and focus on individual strategies to enhance family dynamics.

D. Delay goal-setting until the client agrees to include family members.

What's your answer?

Honoring the client's preferences fosters self-determination and engagement, allowing for the development of effective individual strategies. The best answer is C.

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January 2, 2025
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